The service dept scheduled me on short notice, took me in early and was on my way out in less than an hour.
Had issues with my car earlier this week, called Ken Garff Toyota and they set up a time to check out my vehicle. They not only set up a time that worked with my schedule, they managed to see my car earlier than expected. They were very accommodating, helped me understand what’s happening with my vehicle, and made sure everything was good to go before I left. My first time going to Ken Garff Toyota and it definitely won’t be the last. They provided great customer service and highly recommend! Hunter in the Toyota service department was extremely ...
Service Department experience has always been top notch. I generally deal with John. He is friendly, informative and has always been on it.
Very helpful and accomodating!
Jon and the team did a great job changing the oil on our 2019 Rav 4. They completed the work in a timely manner. Answered our question satisfactorily. Great people, great job.
Very good buying experience
We had an excellent leasing experience at the dealership. Ken and the staff were professional,knowledgeable and walked us through the process every step of the way. I would highly recommend Ken Garff Toyota.
They worked great with me.
Product delivery and product knowledge of the salesman (John Austin) was exceptional. He assisted us through the techno stuff quickly and efficiently. His time is greatly appreciated.
Even tho I didn’t make appt, routine maintenance was done within an hour including a car wash ! Thank you !
Awesome again. Second vehicle from them. Service was great again. Sucks nothing on lot to look at but ya can always pre-order and bam, there it is. Thank you again.
Respectful and easy to work with.Ken Fontana is awesome and knowledgeable on the things you need to know about the vehicle.
Treated very well. I have been taking my 2012 Camry here since I purchased it. I have never had an issue with my vehicle.
Appreciate the prompt, professional service.
Love these guys!!! Very professional and friendly!!!! Will always come back!!
In a time crunch for tax reasons, we showed up near closing time. Mike, our salesman, stayed late and helped us secure our desired vehicle. We'll be using Ken Garff as our first choice in the future years.
I drove in from Boulder to pick up my car my fully loaded RAV4 and had a killer experience with the team over at Ken Garff 10/10 would recommend! Thanks Ken Fontona (sales rep) and the finance manager, Stuart Babeneck. Good people!
Very attentive to the vehicle and the staff kept me informed throughout mechanical maintenance work.
Great job!! Thanks guys 👍👍
Excellent service! I was treated like family. Love to Ken Garff Toyota Cheyenne and the whole Ken Garff family! I'd definitely buy from them again!.... and I love my new car!
They are great there in the service department!
Great experience and really friendly sales team. Michael was wonderful and we definitely recommend Ken Garff Toyota.
Very polite service manager. Called me to tell me about additional work that needed to be done. Ready ahead of time.
Even though, I made an appt there with them last week, it wasn’t registered in the system?. The service tech still took great care of all my Toyota needs. I am grateful he accommodated the scheduling mix up. Thank you, 5 stars , so nice and friendly. I love my Toyota 4 Runner! Sarah W.
Oliver Robinson has been our salesman for our last two Rav 4s. We will never go to another salesman. He was accommodating & knowledgeable working for Spradley/Barr and Ken Garff. He never pressures for a sale. Today we needed help with a refund from a Spradley/Barr warranty. He came through when no one else could help us. Oliver is a man you can trust and depend on after the sale.
Easy in, efficient shuttle service, easy out. Thank you, Ken Garf Toyota Cheyenne
They did a great job fixing my door and it looks nice too.
Overall good experience with Michael and Joe.
Ken was very helpful and kind. He answered all my questions and found me my dream car! When it came down to do the finances we were there for over 3 hours just getting the paperwork done.
Great salesman Kline, great finance manager. Thank You
Great customer service! Ask for Hunter, he takes the time to explain what they did and what is coming due! Give this man a raise!
the service Department was very helpful, and customer service oriented. I'm going to service my Lexus/ Toyota there next time!
John is great!!
The only problem I have is that it takes so long to get an appointment for an oil change. The staff is very nice and helpful.
Thank you Cristen Sevchuk and Will Cotter for an excellent buying experience! Got a great trade in price and it was a professional, friendly buy of a great new truck. I highly recommend Ken Garff!
Michael was fantastic. Great experience!
I am very satisfied with the service department at Ken Garff Toyota Cheyenne. The tech did excellent work to repair the electrical issues (rodent damage) on my Tundra and John was very professional in communicating with me about time-line and cost estimates. I also chose to participate in their "Advantage Care" service program which offers a great deal on oil changes and tire rotation.
Extremely helpful and funny staff
We were on the road, a long way from home, helping family move. The service manager was very helpful to fit us into his busy schedule for a much needed oil change. We are very thankful to the staff of Ken Garff Toyota.
John was great in the service Dept and was very professional
Everyone was friendly and very helpful. Our salesman, Ken, was professional and explained everything we needed to know about the car. He answered our questions and was very knowledgeable about how everything worked. We will definitely return to this dealership the next time we buy a new car.
Taylor Eisenbarth was very professional and knowledgeable about our wants and needs in purchasing our Tacoma.
Our Toyota needed routine maintenance while on a road trip. The staff was exemplary! They worked us in and took care of us in a timely fashion . I'm greatfull. Especially to a young man named Spencer that really made our visit so pleasant.
Excellent service all round , particularly by Micheal M.
Ken Garff Toyota has a knowledgeable staff and help find a vehicle to fit our budget. Our salesman John A. did what he could and help close the deal.
John Hoff, in the service department is always professional. He is the main reason I return to this Toyota dealership for service. Today he kept me abreast of what was needed to complete my warranty service appointment. I arrived early and John said no problem. John is a pleasure to deal with.
The folks at the Cheyenne showroom made my purchase fast and easy. My salesman went through all the features so I would know how take advantage of all the standard and extra accessories of my new Toyota. I am a repeat customer x2.
They got me a truck that no one else could, and sold it to me at the pre-agreed price without extra hoopla. Simple, as it should be.
Really great customer service. My salesman (Nick) was super-knowledgeable about the Prius I was buying and supported the amount I needed for my trade-in. I chose to use the contactless purchase meaning the entire sales experience was at my home! It was amazing. There was no problem about my choice to finance through my credit union, Nick brought the car to me at my home, explained all the hybrid and safety features, and took the trade-in back to the dealership. It was a very smooth purchase and I love my new car! Since purchasing, I've brought my car in ...